Scammers steal £2,300 every minute

Sharing your story can help us prevent the next scam

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Founded FCA-approved individual
Built solutions for HSBC, AMEX and Verizon
Example of a scamming text message
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Scams have grown massively in the UK

We lead increasingly digital lives, and scammers are now targeting the human in the loop. With the advent of real-time payments, money movement is instant and irreversible.

$195B
of real-time payments
60% growth / year
$20B
scams globally
76% growth / year
7 in 10
consumers targeted
Growing at the speed of A.i.

Share your story, so we can alert other

The latest scam tactics we’re seeing across different typologies

SHARE MY STORY

Contact Impersonation Scams

Fraudsters will masquerade as someone you know, typically through email, phone calls, or social media (these can be new accounts or takeovers). They will then tell you about some horrible emergency, and ask you to send money or sensitive information.

Bank Impersonation Scams

This is particularly insidious as fraudsters will pose as representatives of your financial institution. They will convince you that your account is under some threat and trick you into divulging confidential banking details to authorize fraudulent transactions.

Investment Scams

We live in a world of amazing innovative new investments opportunities including crypto and crowdfunding. But fraudsters will entice you to invest in fake financial products (often in the hope of huge returns), only to disappear with the funds.

Fraudsters work with each other.
We should too!

The latest scam tactics we’re seeing across different typologies

SHARE MY STORY

Contact Impersonation Scams

Fraudsters will masquerade as someone you know, typically through email, phone calls, or social media (these can be new accounts or takeovers). They will then tell you about some horrible emergency, and ask you to send money or sensitive information.

Bank Impersonation Scams

This is particularly insidious as fraudsters will pose as representatives of your financial institution. They will convince you that your account is under some threat and trick you into divulging confidential banking details to authorize fraudulent transactions.

Investment Scams

We live in a world of amazing innovative new investments opportunities including crypto and crowdfunding. But fraudsters will entice you to invest in fake financial products (often in the hope of huge returns), only to disappear with the funds.

We're Peter Parker but against scammers

We're a new startup called Tunic Pay, founded by 2nd-time entrepreneurs that built successful businesses abroad. Our last company Nova Credit has grown to become the de facto global standard for helping banks give credit to immigrants. We've worked with firms like American Express, HSBC, and even telcos like Verizon to broaden access to credit and services.

Nico Barawid headshot

Nico Barawid

Previously CEO of Casai, LatAm’s largest hospitality startup. Raised $53M, backed by a16z. Previously met Nicky as Nova Credit’s first biz hire, focusing on bizdev. Started career @ BCG and previously worked in retail banking.
Nico's LinkedIn
Nicky Goulimis headshot

Nicky Goulimis

Previously co-founded Nova Credit, helping immigrants access credit. Raised $130M,  partnered with Amex, Chase, HSBC, and served millions of immigrants. FCA Authorised person.
Nicky's LinkedIn

Frequently Asked Questions

Who are we?

We're starting a new business, Tunic Pay, built entirely for protecting consumers from scams (eff the scammers). We're focusing on UK consumers for now but would love to try to help you wherever you are. The two founders of the business are Nicky and Nico, 2nd-time entrepreneurs that built successful businesses abroad. (You can find our bios here and here!) Our last company Nova Credit has grown to become the de facto cross-border credit bureau. We worked with firms like American Express, HSBC, and telcos like Verizon to broaden access to credit and services.

Why do we want to hear your story?

Scams are growing massively (eff the scammers), and right now there aren’t great software solutions to address this problem. Our core product is software for banks to help them detect scams, and understanding people’s stories is a great way for us to make that product more effective and help keep people’s money safe. We also want to learn about how people can get their money back after a scam.

If you’d like to help stop scams or want support after a scam, please share your story with us, or chat with our team on WhatsApp.

How much does it cost you?

We will never ask you for money. If you’re ever unsure why we’re asking you for information, please ask us and we will explain clearly why we think it’s necessary.

Can you help me get my money back?

We can’t promise we’ll be able to recover your money, but we will do our best to support you. The good news is that in the UK, some banks are already reimbursing scam victims under the Contingent Reimbursement Model Code. And, in October 2024, this will become mandatory for all UK banks. However, banks’ helplines and processes for getting reimbursed are far from straightforward. We’ve learned a lot about these processes and are happy to support you (for free) while you navigate them so we can keep learning more.

What are scams?

Scams are fraudulent schemes designed to trick people into giving away their money or personal information (eff the scammers). They come in many forms, such as fake investment opportunities, romance scams, or impersonation of legitimate businesses or government agencies.

One common type of scam is Authorised Push Payment (APP) fraud. This is when a scammer tricks you into willingly transferring money to them, often by pretending to be someone you trust, like your bank, the police, or even a friend or family member in need.

Scammers are constantly coming up with new ways to deceive people, so it's important to stay informed and vigilant. If an offer seems too good to be true or if someone is pressuring you to send money or share sensitive information, it's likely a scam.

If you think you've fallen victim to a scam, don't be ashamed - it can happen to anyone. The important thing is to act quickly to report the scam. We’d love to help you report both to your bank and to the proper authorities, and if you prefer to do the reporting yourself we’d love to learn more about what happened to you; please share your story with us or drop our team a message on WhatsApp. You can read more about scams on the Payment Systems Regulator’s website.

What kinds of scams can we help with?

We're here to help with a wide range of scams, but our focus is cases where someone has tricked you into transferring money to them, often by pretending to be a trusted entity like your bank, the police, or even someone you know. This is known as Authorised Push Payment (or APP) fraud.

Some common examples of this are:

  1. Someone pretends to be acting on behalf of your bank. They might claim there’s a problem with your account, or that they need to verify your information.
  2. Fraudsters create online dating profiles and build a trusting relationship with you. Then they might ask for money, often claiming they need it for an emergency.
  3. Someone advertises fake investment opportunities with promises of high returns. They might pressure you to transfer funds quickly, or they may even reel you in by demonstrating fake returns on a small transfer you make to them, before stealing any larger sums you “invest”.
  4. A scammer might hack into a business email account, or impersonate a business, sending fake invoices or tricking consumers and companies into sending payments to the wrong account.

If you've fallen victim to any of these scams or others like them, we want to hear your story. We'll do our best to help you recover your money and use the information you provide to better protect others in the future — please let us know what happened to you.

If you’re not sure whether we can help, feel free to chat with our team on WhatsApp. And remember, we will never ask you for money, and you should always challenge us if you’re not sure why we’re asking for particular bits of information from you.

What other resources are out there?

Here are some resources we’ve found helpful while we’ve been learning more about how scammers operate (eff scammers). If you think there’s anything missing here, please drop us a message so we can keep this list relevant to everyone.

There are a few paid-for options we found. We’re not advertising these services and haven’t tried them ourselves, but we think this list is representative of what’s out there:

  1. https://www.refundee.com/ is a private business helping people to get reimbursed after a scam. They charge 15% of the amount recovered.
  2. We found a number of solicitors who help on a no-win-no-fee basis. For example, CEL Solicitors charges up-to 30% of the amount recovered.
  3. https://claimsbible.com/ works with a no-win-no-fee legal partner (Clear Legal Marketing Limited) who charges 18%-36% of the amount recovered.

There are various free reporting tools we’ve come across too:

  1. Stop Scams UK operates the 159 phone number, and can be used to connect you directly to your bank if you think someone is trying to scam you.
  2. The Financial Conduct Authority has a contact form for reporting fraud. This does not report the fraud to your bank as well. We’d love to help with that step if you are happy to share your story with us.
  3. Where you don’t feel that your bank has done enough to help you in the wake of a scam, you can complain to the Financial Ombudsman Service.
  4. Our own scam reporting tool (shameless! 😃). This is free of charge; we’ll never ask you to pay anything.

Ready to share your story?

We're just asking 5 questions, or if you prefer, you can reach out directly on WhatsApp.